CUSTOM ORDER BASICS
Current average turnaround: 42 days*
Deposit required: $400**
Balance due on completion
*Calculated live by our manufacturing software. Add 2 weeks for custom color or construction options.
**Additional deposit may be required depending on the nature of your order.
1:1 SHAPER DESIGN SESSION
IN PERSON, BY PHONE, OR BY ZOOM
Everyone should be able to talk to their shaper. This is not us offering a VIP or Pro athlete experience—this is just how custom surfboards ought to be. Whether you are the World Champ or just caught your first wave, everyone walks through the same door at Arakawa Surfboards. Get a little foam dust on your feet and have your board dialed by Eric Arakawa and Nat Woolley.
Get direct access to over 40 years of shaping experience—most of which was spent shaping for surfers at the world championship level (and all of which was spent dialing in the rest of us who aren't).

FREE TEST DRIVE PROGRAM
It is extremely valuable to get some in-the-water experience on a model before we even start a custom order. Before you place an order, check out our rack of demos to try one of our models as you fine tune your order. With over 30 boards and counting, we keep an ever-changing selection in rotation.
24HRS FREE
One board, one day at a time

THE ARAKAWA FACTORY
If you cannot make an appointment, you are always welcome to roll up and check if Eric is available. Our doors are open whether you are looking for a new board, or just want to check the place out.
+1 808 637-0068
Weekdays
10:00AM - 5:00PM
Saturday
10:00AM - 3:00PM
Located in the Old Waialua Sugar Mill (first gate on the left)
67-106 Kealohanui St.
Waialua, HI 96791
ETHOS
At the Arakawa Factory, custom surfboards is what we do. Nothing can replace the experience of walking into the same building your board will be made and speaking with the dusty craftsman responsible.
For us, “custom surfboard” means more than being able to choose a model, your favorite color airbrush, fin set-up, or other basic option. It is a board whose shape and performance is fine tuned specifically for you. It is the result of the surfer/shaper connection: a conversation and symbiotic relationship that is core to the sport of kings.
Not everyone can make the trip to our factory in Waialua, but today we have tools to extend that relationship to wherever you are.
