SURFBOARD SHIPPING

Air cargo is our standard shipping method for all USA surfboard orders unless otherwise requested.

All instructions and tracking info will be provided prior to shipping confirmation.

Air Cargo: Starts at $80
• Available for all orders up to 9’6”
• Takes 2-3 days (dispatch to pick up)
• Most secure and safe
• Requires airport pick up

FedEx: Starts at $100
• Only available to orders up to 6’0”
• 2-Day Air
• Door-to-door
• Requires signature

For full shipping price breakdown go to our shipping page

SHIPPING DAMAGE POLICY

• These will have to be approached on a case by case basis depending on the product and the ability to replace or repair. Our goal is to deliver products and surfboards in perfect condition. We prefer replacing any damaged items over repair. In cases in which travel dates and locations add complexity, we will do whatever we can to make things right.
• If your order arrives with shipping damage, please notify us ASAP (within 24 hours). All shipments include insurance coverage for the total cost of goods. Email us at info@arakawasurfboards.com with a detailed description including photos of shipping materials and items within.
• For surfboards shipped via air cargo (airport pick up), it is important to inspect and report any damages with a shipping facility representative at the time of pick up. This simplifies the whole claims process and allows us to resolve the issue quickly.

ALL OTHER PRODUCTS

Shipping is calculated at check out. Products purchased with a surfboard ship for free.