2 WAYS TO CUSTOM ORDER
Custom surfboard orders take an average of 3-4 weeks to complete (During the winter season this time frame increases to 6-8 weeks).
$400 minimum deposit required to start order.
Additional deposit may be required depending on the nature of your order.
CURRENT ESTIMATED TURNAROUND: 4-5 WEEKS*
* actual turnaround may vary based on nature of order and availability of materials
1. Meet with your shaper - in person, by phone, or by online video call
If you cannot make an appointment, you are always welcom to rock up to the factory and check if Eric is available. Our doors are open whether you are looking for a new board, or just want to check the place out.
+1 808 637-0068
OPEN MONDAY - FRIDAY
10:00AM - 5:00PM
OPEN SATURDAY
10:00AM - 3:00PM
CLOSED SUNDAY
Old Waialua Sugar Mill
67-106 Kealohanui St.
Waialua, HI 96791
2. ONLINE ORDER FORM
THE CUSTOM SURFBOARD EXPERIENCE
At Eric Arakawa Designs it is our goal to get you stoked. There is nothing like that magic board that gets you psyched to surf no matter what the waves are like. For us, “custom surfboard” means more than being able to choose a model, your favorite color airbrush, fin set-up, or other basic option. It means that this craft is specially tailored for one unique surfer to complement their fitness, style, and the waves they surf. Max performance or max glide, each board is individually designed for the customer by EA. We use the top materials in surfboard construction, our boards are personal, and they are built to perform. It is our goal to get you that magic board.
OUR PROMISE
As any surfer knows, we cannot guarantee every board will be magic, but if we don't do a good job designing or make a mistake building your new board, contact us within 15 days of receiving it and we will start another order to correct the issue and trade it out with your initial board at our expense.